Privacy Policy

General Information
This site is owned and operated by The Monster Factory Ltd. Your privacy on the Internet is of great importance to us.

Through the use of this site we will gather certain types of information about you as a customer, and we feel that you should be fully aware of what information this is and how we use it. We ask that you review this policy to understand the measure we take to ensure your privacy.

The Monster Factory follow the requirements of the Data Protection Act, if you feel we are not doing so you should contact us by e-mail at

All credit and debit card transactions take place automatically over a secure server with information encrypted using state of the art SSL to ensure that your card details can not be seen by any third party.

Information That We Gather
When you place an order with us we must take certain personal information about you and / or the recipient to fulfil that order. We will collect and maintain details such as your name, billing address, delivery address, e-mail address, telephone number, product selections and order number. This is for the sole purpose of completing any orders you make and to ensure effective communication with yourself with regarding these transactions. We do not store any credit card details on our servers, all payment transactions are processed on our behalf by Netbanx Ltd.

Who Is Information Shared With
The Monster Factory is the co owner of information gathered from this site.  We share all relevant data with our sister company Dubble Duck Ltd.  We will not rent, trade or sell any of this information to any third parties. We may on occasion send out information about special offers, our products or newsletters. If you do not wish to receive this information please email

External Links
This site may contain links to other sites. We are not responsible for the content or the privacy practices of these web sites.

Privacy Policy changes
This Privacy Policy was last changed on 23rd May 2018 in line with GDPR guidelines. If we make changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. All changes or modifications are effective immediately.